FAQ

Certainly, each rental allows up to 2 eligible drivers to be registered. The eligibility criteria for the driver(s) are that they have to be between 23 and 65 years old and hold a valid driver’s license with more than 2 years of driving experience.

To ensure that your preferred make/model of car is available for rent, booking your rental car at least 1 week in advance would be preferred.

The price range of a short term car rental in Singapore varies depending on the model, duration of rental and time of year of rental. An average price range for short term car rental (<1 month) is: from S$70.00 /day (subject to Goods and Services Tax). 

Normally, monthly rental rates for long term car rental vary according to the duration of the contract period, make/model of the car and age of the car. Monthly rental rates usually start from SS1,350.00 (subjected to Goods and Services Tax). 

The price range for long term car rental (>1 month) is from S$42.00 – 50.00 /day (subject to Goods & Services Tax). 

The preferred make/model of the car can be requested upon booking of the rental. However, the guarantee is still subjected to availability and at the discretion of BizLink Rent-A-Car. 

No. It is essential to have the Hirer come in person to inspect and receive the car, sign the rental documents and to make the necessary payments. 

Yes, you can refer to our rental rates table and our rental fleet here for a general overview of the type of cars we have and the corresponding rental rates. You can also call our sales office at 62856616 or email to us at sales@bizlinkgroup.com.sg.

You may make payment for the rental by PayNow or Bank Transfer. Deposit can be paid in cash, debit or credit cards. However, full rental payment and deposit is required at time of booking and when the rental commences.

The deposit amount depends on the engine capacity and category of car. 

The security deposit is usually refunded within 7 business days from the date of return of car. The full amount of the security deposit is refunded when the car is returned without new damages, when the car is returned with a full tank of petrol, when there are no unpaid invoices and when there are no unsettled traffic offence notices. 

Vehicles returned later than the stipulated timing will be charged accordingly based on the additional day(s’) rental.

This can be arranged by speaking to our sales associates. However, granting of extension of rental is at the sole discretion of BizLink Rent-A-Car. Upon approval of the rental extension, the Hirer will then be needed to make the required payment prior to the cost of commencement of the extension.

For all daily and weekly rentals, pick-up and return of rental cars are to be arranged to be carried out during our business hours (9:00am – 5:00pm), at our office address. 

We are located at: 18 Ubi Road 4. #01-11, Ubi Car Mall, Singapore 408616. 

For delivery and collection services, they can also be arranged during our business hours at a surcharge of S$20.00/trip. This service is also subject to availability at time of request.

Yes, you can drive up to West Malaysia with a nominal surcharge. 

For Malaysia Use 

Rental rates are chargeable at: 

At BizLink Rent-A-Car, we require our customers to return our cars with a full tank as we operate on a Full/Full fuel policy. An administrative charge in addition to the refuelling charge will be imposed otherwise. For more information about fuel and fuel policies for our rental cars, you may head to “The Cost of Different Types of Petrol For Rental Cars in Singapore” for a more comprehensive read. 

Yes, the purchase of cashcard is up to the Hirer’s discretion. The purchase of the cashcard can be done at our office at a charge, subjected to availability. 

All vehicles are comprehensively insured by BizLink Rent-A-Car. However, there is still an excess/deductible imposed for any damages to the car that is due to Hirer’s negligence or in the event of an accident that is partially or fully due to Hirer’s fault.  

Swapping of vehicles during the span of your rental period is possible. However, it is subject to the availability of the car. Contact our sales associates if you require a change of vehicles and we will do our best to accommodate. 

For short term car rental, there are no cancellation charges for cancellation of short term rental bookings. However, during Public Holidays (e.g. Hari Raya Puasa or Chinese New Year) and other peak periods, the deposit payment will be forfeited in the event of the cancellation of a rental booking. 

Once the car rental’s terms and conditions are agreed upon and the rental contract is signed, there will be no early termination of the contract permissible. In the event that the contract is terminated prematurely, hirers are still required to pay all applicable charges and any other sums due in arrears, including any balance of the hire charges for the remaining unused period until the expiry date which shall become immediately due and payable upon early-termination.

We offer extra options like GPS, child restraint seats, handphone holder, sunshade etc. Contact our sales associates if you require any add-ons and we will do our best to comply. 

Additional Charges  

Other charges which may apply include rental of portable GPS, child restraint seats, and delivery and collection services. All miscellaneous charges are subjected to Goods & Services Tax. 

Rest assured that the monthly rental rate includes routine servicing of the car and the replacement of parts of the car that have worn out due to wear and tear. Arrangements can also be made for the car to be picked up and returned when it has to be sent to the service workshop for repairs/servicing. 

However, we do seek your understanding for a reasonable fee for cleaning of the car’s interior upon return of the car if it contains stains, dirt, odour, or soiling which is attributed to your use. Additional charges also apply if the car is soiled from smoke or e-cigarette vapour.

We have yet rolled out any electric vehicles for rent at the current moment. For more information, check out our article on “Will Car Rental Companies Utilize Electric Vehicles?”.  

For accidents, it is essential for the hirer to obtain particulars and information of any other parties involved. The police will also need to be alerted in the event of any injuries sustained by any parties or if any public property has been damaged.

The number to call for 24hr roadside assistance is at 9012 6616. Hirers can also find this contact number being displayed on the decal on the front windscreen of our vehicles for your convenience. 

Both BizLink Rent-A-Car and hirer will conduct an inspection during the hand-over and return of the car. Once signed and agreed, it will be assumed that the car is handed over in the condition as agreed upon.